Maintenance scheduling ("Wartung")
The Wartung (Maintenance) tab on a project lets you note upcoming service appointments so nothing slips — and turns a due appointment into a ticket automatically.
Scheduling an appointment
Each entry is a single dated appointment (there is no recurrence). The form asks for:
- Titel (title) — required, e.g. "Jahreswartung Heizung".
- Beschreibung (description) — optional.
- Termin (date) — required — and an optional Uhrzeit (time, defaults to 09:00).
- Anhänge (attachments) — optional checklists or photos.
Each row shows its status — scheduled, in_progress, completed, or
overdue. An overdue appointment gets a fällig ("due") badge. You
can edit a schedule, delete it, or click Als erledigt markieren
(mark done).
From appointment to ticket
Once a day, KNX Clarity checks for appointments whose date has arrived
and opens a ticket for each one — titled Wartung: <your title>,
at medium priority — so the work shows up in your
Tickets list like any other job. The
appointment is then marked done; look for the Wartung: prefix to spot
a ticket that came from a schedule. A schedule that has produced a
ticket is tagged in Servicefall überführt ("converted to a service
case").
Maintenance scheduling is available on every plan — there's no tier gate and no limit on the number of appointments.